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Administrative and municipal law
Reference:
Trunina E.V.
On the improvement of the order of citizens’ appeals consideration by customs agencies of the Russian Federation
// Administrative and municipal law.
2016. № 12.
P. 964-968.
DOI: 10.7256/2454-0595.2016.12.19727 URL: https://en.nbpublish.com/library_read_article.php?id=19727
К вопросу совершенствования порядка рассмотрения обращений граждан в таможенных органах Российской Федерации
Trunina Ekaterina Vladimirovna
PhD in Law
Associate Professor at the Department of State and Administrative Law of the Ogarev Mordovia State University
430000, Russia, Saransk, ul. Mordovskaya, 3, office 39
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trunina-customs@list.ru
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Other publications by this author |
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DOI: 10.7256/2454-0595.2016.12.19727
Received:
12-07-2016
Published:
23-01-2017
Abstract:
The research subject is the order and the problems of consideration of citizens’ appeals by customs agencies of the Russian Federation. Special attention is given to the analysis of the Procedure of work with citizens’ appeals in the Federal Customs Service of Russia and customs agencies, established by the decree of the Federal Customs Service of 30 June 2014 No 1240. The author notes that the provisions of the Procedure and the law enforcement practice prove the need for its revision. The author outlines the following directions of improvement of work with citizens’ appeals: specification of the scope of the Procedure; specification and clarification of the terms of implementation of administrative procedures with citizens’ appeals; regulation and specification of administrative procedures and administrative actions of customs agencies (their officials) in their work with citizens’ appeals. The research methodology is based on the modern scientific methods, including the method of observation, logical synthesis and analysis, the system method, normative-logical analysis and the method of comparative jurisprudence. The author also applies sociological methods, statistical methods and the method of expert assessment. The author concludes about the absence of clarity and completeness of the legal regulation of the procedure of consideration of citizens’ appeals by customs agencies and about the necessity to revise the current departmental statutory act. The author describes the priority directions in this sphere.
Keywords:
customs agency, appeal, complaint, citizen, official, administrative procedure, consideration, reply, period, decision
References
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