Conflict Studies / nota bene - rubric Diagnostics of conflict

Abstract: Currently, the study of behavioral strategies in conflict situations is important for understanding, forecasting and correcting the interaction of all participants in the educational process. Having received data on the specifics of strategies of behavior in conflict, we can see the causes of this or that destructive situation and warn it in time. In addition, the choice of a particular strategy can influence the establishment of emotional contacts with a communication partner, which largely determines the effectiveness of interaction. The subject of this study is the relationship between conflict behavior strategies and emotional hindrances in communication among secondary school teachers. The following methods were chosen for the study: a test questionnaire by K. Thomas to determine the style of behavior in a conflict situation, a method for diagnosing "interference" in establishing emotional contacts by V.V. Boyko. When calculating the results according to the Thomas methodology, the following was revealed: there was a separation of teachers and their inherent strategies of behavior in conflict by work experience. Teachers with less than 10 years of experience have the following prevailing strategies of behavior in conflict – avoidance (34%), compromise (28%), adaptation (21%). The cooperation and rivalry strategies scored 7% and 10% respectively. Among the leading strategies for teachers with more than 10 years of experience, as well as for teachers with less than 10 years of experience, the compromise behavior strategy stands out (34%). Teachers with 10 years of experience to a lesser extent have significant "hindrances" in establishing emotional contacts. Teachers with less than 10 years of experience have a strong connection between behavioral strategies and emotional hindrances. For teachers with more than 10 years of experience, this relationship is expressed to a lesser extent, in some places it is not expressed at all.