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Urban Studies
Reference:

New information and communication technologies for municipal governance: crowdsourcing is a tool for improving citizen-City interaction

Maslanov Dmitrii Valer'evich

Post-graduate student, the department of New and Newest History, N. I. Lobachevsky Nizhny Novgorod State University; Consultant, Government Apparatus of Nizhny Novgorod Oblast

603108, Russia, Nizhny Novgorod, Ulyanova Street 2

maslanov.dmitry@yandex.ru
Другие публикации этого автора
 

 

DOI:

10.7256/2310-8673.2015.4.17246

Review date:

10-12-2015


Publish date:

08-01-2016


Abstract.

This article discusses communication and information technologies, crowdsourcing in particular, which has been used successfully in some regions to improve the interaction between citizens and the local government, resulting in more efficient improvement of the "urban environment". In addition, an inflation of democratic values, or recession of democracy is a modern reality around the globe , therefore the demand for a solidification of legitimacy of municipal power. The city government is better at responding to the needs of the society through crowdsourcing. The credibility of the authorities is increased, thereby increasing its legitimacy in the eyes of the population. The article discusses the experience of Moscow and Nizhny Novgorod in the creation of crowdsourcing platforms aimed at improving the "urban environment". The author comes to the conclusion that the use of crowdsourcing platforms can be very popular to improve "the urban environment" both by society and the government. The use of the resource of active citizens in crowdsourcing projects and e-referendums as they do in Moscow besides the obvious reputational benefits that brings city government to the economic and management benefits.

Keywords: Crowdsourcing, The urban environment, Municipal management, Information and communication technologies, Moscow, Sobyanin, Nizhny Novgorod, The Internet, Crowdsourcing marketplace, Good governance
This article written in Russian. You can find full text of article in Russian here .

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