Abstract: The object of this research is the banking pension investment and the subject of the research is the analysis and evaluatino of banking and investment risks by consumers of banking services. The authors of the article discuss approaches to understanding risk as a phenomenon of modern life and specifics of sociological analysis of risks in relation to the banking services market and pension investment. The authors offer a model for evaluation of risks by banking services consumers as a ground for understanding models of pension investments. The authors also raise a question about criteria and degree of rationality of consumer behavior aimed at evaluation of banking risks and their minimization. The article provides results of the sociological survey that involved clients of Yekaterinburg banks. The respondents aged 18 - 55 years. The purpose of the survey was to define factors that influence their choice of a bank, evaluated risks, trust in banking and financial systems, planned sources of pension. The results of the research have allowed to classify all consumers into groups depending on their attitude to risky banking operations as well as to fix a number of contradictions that arise when consumers evaluate banking services. The lack of financial literacy and orientation at stereotyped and simplified images of banks when making a decision make consumers create and intensify uncertainty of the banking sphere. Banking investments are viewed as a source of 'fast' money which limits their use for long-term pension investments. Solution of this problem can become one of the key tasks of information and educational policy in the sphere of pension provision.