DOI: 10.25136/2409-8701.2018.4.27203

Abstract: The aim of the research is to identify the psychological characteristics of professional communication between a director and his or her subordinates. The object of the research is professional communication. The subject of the research is the process of professional communication between the director and his or her subordinate. The author examines the mechanisms of interaction between the director and subordinates as well as possible problems arising in the process of such communication and ways to overcome them. Different approaches to communication are analyzed, and their significance for practice is revealed. The factors affecting the effectiveness of "director-subordinate" professional communication are studied. The recommendations on the analysis of the interaction between the director and subordinates for organizational psychologists are presented. The main research methods used by the authors include theoretical analysis including classification, analysis and synthesis as well as idealization and modeling. An activity approach was adopted as a methodological basis. The conclusion of the study is that when communicating with subordinates the director must take into account not only professional tasks but also characteristics of the subordinate and the situation in general. A special contribution of the author to the study of the topic is the analysis of professional communication from the standpoint of several approaches revealing their significance for practice.